Complaints and Feedback

Leave a review, give us feedback or make a complaint.

Help us to get it right

We aim to try to improve the service we offer. 

Please let us know if you think we have done something well or if you have any suggestions as to how we can do something better.

Our aim is to provide the highest level of care for all our patients. 

We always try to give you the best possible service, but there may be occasions when you feel this has not happened.

If you have any comments, complaints, compliments or concerns or about the services we offer, we want to hear about them.

We would encourage you to speak to who you feel most comfortable with – your doctor, nurse a receptionist or manager.

If you have a complaint to make, please don’t be afraid to say how you feel.  We welcome feedback to help us improve our standards and you will not be treated any differently because you have complained. 

However, we will do our best to put right anything that has gone wrong.

To read our complaints procedure please click here